Terms & Conditions
High Definition Detail Terms and Conditions:
Postage & Shipping:
Here at High Definition Detail have two choices of postage & shipping options 1. Royal Mail for smaller items / orders a economical but effective service with Royal Mail 48 Tracked this service can take anything from 2-5 working days to arrive but as been known to be a very quick and cost effective postage option. 2. DHL (Courier) this is UK Mainland ONLY if you are out of the UK Mainland postage zone and your postcode area is not shown at the checkout please get in contact with us. The DHL (Couier) option is Next Working Day (Monday-Friday) we have a postages cut of times please see below.
Royal Mail postage cut of time is 13:00pm (Monday-Friday) & DHL (Courier) postage cut off time is 12:00pm.
We take no responsibly if your order as not arrived within the time frame as expected as this is out of our hands once we have shipped your order at our end and is there for within the hands of Royal Mail or DHL receptively.
UK returns, any UK orders that need to be returned due to damages or faults or incorrect item ordered please get in contact with us.
Any international orders wishing to be returned due to any reason, postage needs to be paid for by the buyer.
Returned Goods & Restocking
Any items returned to us without any fault, damaged or error upon ordering - will be accountable for a 20% restocking fee.
High Definition Detail